Right of cancellation information

Consumers have a 14-day right of cancellation.

Right of cancellation

You have the right to cancel this contract within fourteen days, without giving reasons.

The cancellation period is fourteen days from the day upon which you or a named third party, who is not the carrier, acquires or acquired material possession of the goods.

To exercise your right of cancellation you must inform us (Thomas Stiefmeier, Badenerstrasse 60, 8004 Zurich, info@amphiro.com) of your decision to cancel this contract by means of an unambiguous statement (e.g. a letter sent by post, fax or email). You may make use of the standard Right of Cancellation form which has been included here, however this is not a requirement.

The timely despatch of your notice of cancellation shall be deemed sufficient for compliance with the cancellation term.

Consequences of cancellation

If you cancel this contract, we will return all payments that we have received from you including delivery costs (with the exception of the additional costs arising from you choosing a different type of delivery than the standard cheapest delivery offered by us) immediately, or at the latest within fourteen days from the day on which we receive your notification of cancellation of this contract. The same payment method you used for the original transaction will be used by us for repayment, unless we have explicitly agreed upon another method with you. Under no circumstances will you be charged any fee for this repayment. We have the right to refuse repayment until the goods have been returned to us or you provide proof that you have sent the goods back, depending on which of these comes first.

You are obliged to send back or hand over the goods in the original packaging immediately, or in any case at the latest within fourteen days of having informed us of your cancellation of this contract:

  • For return deliveries from Germany:
    IBS Logistics GmbH
    attn.: Amphiro AG
    Benzstrasse 21
    DE-48619 Heek / Westf.
  • For return deliveries from Switzerland:
    Amphiro AG
    Badenerstrasse 60
    CH-8004 Zurich

The deadline is deemed to have been met if the goods are sent within the deadline of fourteen days. You are only liable for any diminished value of the goods if this diminished value is the result of handling that is not necessary to check the quality, properties and operation of the goods.

Right of Cancellation sample form

(If you would like to cancel the contract, please fill in this form and send it back.)

– To Thomas Stiefmeier, Badenerstrasse 60, 8004 Zurich, info@amphiro.com

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

– Ordered on (*)/received on (*)

– Name(s) of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only when sending as a paper copy)

– Reason for revocation

– Date

(*) Delete as applicable.